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#scam

OpenLedger disabled STEEM/SBD withdrawal

UPDATE(2019-10-11): I got back my STEEM. Thanks to @oflyhigh and all people who helped.

OpenLedger disabled STEEM/SBD withdrawal without even an announcement on steemit.com. It seems they've emptied their wallet.

OpenLedger announced on 6th August on their website that Steem will be delisted and the deadline for customers to withdraw was 19th August. I didn't find a post on Steemit.com .

Background: @kingscrown told me that he's unable to trade nor withdraw his OPEN.STEEM . I asked @oflyhigh to help me withdraw my OPEN.STEEM tokens to the Steem blockchain, didn't succeed. I contacted Ronny and got an answer that he will perhaps connect me with his "dex product owner".

Comments · 20

  • @mattsanthonyit(81)· 2297d

    This was the beginning of trading tricks back in the days.

  • @hr1(60)· 2446d

    Hi, @abit, please how did you resolve it with OpenLedger? I also missed the announcement and didn't withdraw.

    I made a support ticket and they offered sending me BTC after converting my STEEM and SBD using Coinmarketcap prices, which are very off.

    They are refusing sending me the actual coins, and don't want to use the prices of eg Bittrex where I would be able to buy back the coins (with a loss)

    Posted using Steeve, an AI-powered Steem interface

  • @mtopenledger(48)· 2522d

    Dear users of OpenLedger.io platform, traders and crypto-enthusiasts,

    In response to requests regarding STEEM and SBD coins delisting and their gateways closure that took place in August 2019, we would like to inform you about the following.

    The main function of our trade platform is to provide our customers with high-class service of assets exchange options. As in any other commercial organization, one of the business goals of OpenLedger.io is receipt of profit. Based on the results of the technical and economic audit of gateways performance in the present year, the platform management have decided to shut down six gateways and to stop support of several assets in August 2019. STEEM and SBD were included into the list of gateways and assets planned for disabling.

    The announcement about the shutdown of support of these assets was published 6 August, 2019. To inform as many people as possible and to give our customers sufficient time for the specified assets withdrawal, the announcement was published on all our official channels of communication. Our official channels of communication include Telegram, Twitter, Discord, News block on the trade platform OpenLedger.io, Reddit and our news Blog. Asset users were granted 14 days to withdraw the specified assets.

    We would like to draw your attention to the fact that the procedure of gateways closure and assets support disabling was carried out in full compliance with applicable legislation and Terms of Service, namely paragraph 6 of Terms of Service by OpenLedger:

    "OpenLedger may at any time, with or without prior notice to users, remove any Asset from display or accessibility through its Platform for any business or regulatory reason that it may deem appropriate."

    Actions, such as gateway shutdown or asset support disabling, are commonly used and are often practiced by decentralized and centralized trading platforms. After full stop of a gateway support, trading platforms do not allow withdrawal of removed coins if such a request is made outside of the time officially given for withdrawal.

    Being a customer-centered company, OpenLedger puts its clients interests first, solving all requests individually with each customer contacting Customer Service, and does its best to act in full respect of customer needs and values.

    Best regards, OpenLedger Team

  • @ura-soul(78)· 2524d

    A Blatant scam. Is there any reason why they couldn't automatically send the funds back to the account they were sent to them from originally?

  • @khimgoh(63)· 2524d

    Hi @abit I dropped this same comment on @kingscrown and @futuremind post about this.

    My experience with OL has been horrible too. They really are scammers! In Aug they also issued a two week notice for not supporting AGRS Tokens. The notice period was so short and they didn't even bother to really get the message out there. I got the same exact message too when I sent in a support ticket. They cut and paste for everyone.

    So everyone started sending support tickets in and the TauChain Agoras people also keep going back to them to ask for withdrawal for token holders. Finally they responded that they cod assist to manually withdraw but first you got to send your tokens to them and then they will process it and send it to you... Minus a 10% fee on your total number of tokens! They really are the scum of the earth. People should really make it known not to use OL!

    EVERYONE JUST SEND IN A SUPPORT TIX YOU MIGHT JUST GET THIS OPTION THAT THEY OFFERED AGRS HOLDERS.

    Posted using Partiko Android

  • @fractalnode(59)· 2525d

    this is not how this space works for me it's the end of Open Ledger - I will warn everyone about them.

  • @pennsif(77)· 2525d

    This post has been included in the latest edition of The Steem News - a compilation of the key news stories on the Steem blockchain.

  • @kingscrown(82)· 2525d

    thanks for mention, i did a longer post on this case on my profile

  • @rangertx(66)· 2526d

    is this just for Steem or are you having problems with anything else?

  • @abit(71)· 2526d

    Hmm, I meant to update the previous post but don't know why it ended up with a new one.

  • @dmwh(55)· 2526d

    This has been the case for months. Here's a screenshot of a support ticket I opened with OpenLedger several months ago: Screenshot_2019-09-30 [#15418] open steem withdraw OpenLedger DEX.png As you can see, their response was basically to say they are "sorry for the inconvenience" but offer no solution.

  • @blocktrades(80)· 2526d

    I'm starting to think there is no problem. Ronny (OpenLedger CEO) is active now in telegram and doesn't seem to be concerned about a problem. What account do they use for their Steem? Maybe it's related to their plans to transition their business to Vpledger + bad communication on their part.

  • @freebornangel(72)· 2526d

    Lol, that is funny.

    First golos got destroyed for not staying in line, and now bts is going down. Poetic.

  • @ace108(80)· 2526d

    Damn, that's bad thought I still see some BTS there.

  • @blocktrades(80)· 2526d

    Were they hacked?

  • @joythewanderer(81)· 2526d

    almost never use openledger myself but really wonder what happened

  • @acidyo(85)· 2526d

    wtf? lol

  • @billykeed(65)· 2526d

    that is foul

  • @sathyasankar(65)· 2526d

    It is indeed a scam.