scrobble.life
Proof of Brain

NO ACCOUNT ACCESS. ASKING FOR HELP WITH ACCOUNT RECOVERY.

erh.germany@erh.germany (68)476d

Hello everyone,

this will be my last post on hive as I no longer can use my passwords to log in to hive.

How is this possible?

I had to decide to replace my old laptop with a new one as the old one is too worn out to continue working with it.

When I tried to log in to hive on my new laptop and use my password, I got a message that the password is invalid. I tried all the passwords (master key and activation and posting key etc) but none of them could be used. I repeated the process over and over again without success. All were said to be "invalid".

I don't know what happened because my account doesn't seem to have been hacked and no one else has gotten their hands on it.

Up until now, I was logged in continuously for years and was at least able to post and comment. But I wasn't able to make wallet transactions because I needed a key other than my posting key to do so. I discovered this earlier, but didn't give it much thought, thinking that maybe I was doing something wrong when I tried to power up.

Does anyone have any ideas on how to recover my account?

I am at a complete loss as to what happened to my passwords. I don't even remember changing them over time, but I suspect I did. But I'm not sure. If I did, I definitely saved the new password. I never used any other front-end than hive (no peakd.com etc.).

As far as I understand it, recovery is not possible as no one but me is in possession of my passwords. But since none of them work, I guess I have no choice but to give up everything and live with the fact that I can no longer participate in hive and am forever locked out of running my account and blog site.

I did some research on this topic on hive itself, but it didn't give me any further clue.

So I've decided to openly publish my problem and maybe one of you can help me with advice. If there is no way to fix the problem, this will be the end of my activities on hive, as the old laptop - with which I am currently writing this post - has reached the end of its life.

I will wait another couple of weeks before I dump it. So I can answer, if someone happens to comment. After that, I will not be able to do so. So, thank you in advance, if you have anything to say in order to help or give me a fare well.

With some of you I had very lifely and inspiring conversations and debates. I enjoyed them very much and I thank you for being in touch with me.

Good bye for now.

P.S. Re-hiving this blog post might help to generate to receive more answers on the topic. So I would appreciate it.

edit & update:

Problem still exists, for now I have to leave - German time: May 11th, 17:08 I hope to talk to someone tomorrow.

@antisocialist allowed me to copy our discord-convo. Since I want refer to it, in case someone wants to assist further:

Antisocialist — 16:26 Here I am. You have keys but they are the wrong ones? https://reazuliqbal.com/HiveAccountRecovery/

erh.germany — 16:29 Oh, hi, finally. Thank you for wanting to help me. I went to the website edicted told me to go, I opened it up, typed in my username and key and there was a series automatically generated with public and private keys. I did nothing but copy them, did not press "generate random keys" so far.

Antisocialist — 16:32 Do you use keychain? erh.germany — 16:32 no Last time I logged in was before keychain existed I never used it, was what I wanted to say

Antisocialist — 16:33 Oh, hell. You have a copy of your keys? Just the active key is good enough to get the value out.

erh.germany — 16:33 Of those, I just got shown by the website I went to? Or the old ones?

Antisocialist — 16:33 The old ones.

erh.germany — 16:34 Yeah, I saved them in a text file

Antisocialist — 16:34 Does the posting key allow you to login to hive.blog or peakd?

erh.germany — 16:34 no, not at all. I tried both

Antisocialist — 16:36 Is this the date of the keys you have? picture shown

erh.germany — 16:36 ... I don't know. Where do I get the dates from?

Antisocialist — 16:37 The file you have them in should have a modified date. Or a creation date.

erh.germany — 16:37 let me check it. ... uhm pure text files do not give me such informations, the fields are empty when I press on "property information"

Antisocialist — 16:39 You are using windows? picture shown

erh.germany — 16:40 Nope. I am using text files for all passwords I save. It is named "text edit" Oh, you mean the Windows operating system? No, I have an Apple laptop

Antisocialist — 16:42 Yes, apple, there is a date attached to that file, where I couldn't tell you, I use linux, but it should be readily visible on the file. Perhaps if you back out of the file and look at it in a list of more files. Have you used your owner key to login to hive.blog?

erh.germany — 16:44 Yes, I know the function and we call it “Show properties”. The program also does this for all other documents, but I don't get anything for my text file. Yes, I tried my owner key to log in, I tried all of saved passwords.

Antisocialist — 16:46 https://discord.gg/uarrvmPZ Tag kittygirl or mahdiyari in this server, perhaps they know more than me.

erh.germany — 16:47 oh, so you are leaving?

Antisocialist — 16:47 No, just at the end of my knowledge. I'm hoping you saved the private keys and not the public ones. We need to find the keys that were generated on the date of the pic above. Mahdiyari is a programmer and may know other things to ask.

erh.germany — 16:48 Yeah, it could be that I have messed it up without noticing. It is a long time ago and I got very rusty since I am not so much active on the chain any more Antisocialist — 16:48 It's easy to do, no doubt. I lost the owner key to my original account, too. But, I had keychain and got the active and posting keys from it. We need to find the keys that were generated on the date of the pic above.

erh.germany I cannot see the pic. It is not showing up Antisocialist — 16:50

erh.germany — 16:52 will have to wait until tomorrow morning to get in touch with someone else of the people you recommended. Do you allow me to copy our conversation so far we had here into my blog-post, so that I do not have to answer the same questions?

Antisocialist — 16:53 Yes, I'd like to see you recover your account.

Comments · 11

  • @mahdiyari(73)· 476d

    I got tagged here somehow so if you still need help find me on hive discord.

  • @hivebuzz(74)· 476d

    Congratulations @erh.germany! You have completed the following achievement on the Hive blockchain And have been rewarded with New badge(s)

    You made more than 8500 comments.
    Your next target is to reach 9000 comments.

    You can view your badges on your board and compare yourself to others in the Ranking If you no longer want to receive notifications, reply to this comment with the word STOP

  • @antisocialist(75)· 476d

    Open a ticket in this server: https://discord.gg/uarrvmPZ. IF you are copy/pasting keys, be sure that there isn't a space added to the end. Be sure that any responses you get come from a infopoint and not a random.

  • @edicted(83)· 476d

    https://hiveblocks.com/@erh.germany

    Owner STM7AcT5VjXrADgH9oLYi3geECaUKnNGAp1VqfTE9nVCTRqjkYYJm

    Active STM7HrdrdK528qLLSjWvLiu2eLa323jbJaaWWrtDU4gJNssNdTSsZ

    Posting STM8Sceuhq6xop1BnK7jwRtEhqwq5zqWHdgKdc59vRKyqTtRrxvzt

    Memo STM7UUbsp4watLMUbHbWnzfAgd8LwP32oupxronfo9idCid87v1ve

    These are your public keys as they exist on the blockchain for everyone to see.

    Your goal is to see if you can find matching private keys that can generate these public keys.

    https://hivetasks.com/key-generator

    You say you have a master key so copy/paste that at this website with your correct username erh.germany

    image.png

    If the keys your master key + username creates match the public keys listed above then you'll have all the correct keys. If not it's the wrong master-key/username combination.

  • @chrisyt1(46)· 476d

    !help not me but @erh.germany can't log in.

  • @chrisyt1(46)· 476d

    I'm most likely wrong here, but to log in, don't you only need your user name (which is the public key) and your private key?

  • @edicted(83)· 476d

    Up until now, I was logged in continuously for years and was at least able to post and comment.

    How were you logged in continuously for years?

    For example if you are using Hive Keychain the keys are right there in your browser extension and you can easily extract them. Of course Keychain does not store the owner key which is pretty important for "owning" your account, but all you need is the "active" key to powerdown and move that value to a safer place, which keychain might have... assuming you use it.

    master key and activation

    The master key can't unlock anything on Hive. It can only be used to generate your other 4 keys. If you have the master key you need to use it to generate the other 4 keys.

    https://hivetasks.com/key-generator

    If you have a master key go to this website and type in your username (@erh.germany I presume) and below that the master key. This will generate from scratch 4 other keys that might work if the master key is correct. These keys change based on the username so make sure both are correct.

    https://hiveblocks.com/@erh.germany/~owners

    This website shows that your owner key has not changed (at least since 2020). The chance that you have been hacked is very low.

    Owner key

    If you have a valid owner key it can be used to change both the active and posting keys. I think technically the owner key can be used to sign all operations but some frontends can have trouble with it so it's better to check if you can change the keys. Of course it would be unlikely that, given 5 keys, the master or owner would be correct but the active/posting/memo would be incorrect. Still worth a try though.

    That's about all the advice I can think of at the moment. If you're close to giving up you might consider direct messaging me your private keys on Discord so I can personally take a look at them.

  • @trostparadox(69)· 476d

    It looks like your recovery account is @steem.

    I’m not sure if that account is still active. Maybe @arcange can provide some guidance?

  • @itsostylish(71)· 476d

    Which platform are you using? Try your keys on alternative platforms: Peakd.com, Ecency.com, hive blog etc. Remember not to use the public keys; you need the private keys. I’m sure that one of the developers could help ask @yaziris Hope you work this out😢

  • @valued-customer(75)· 476d

    I was once hacked and was assisted in recovering my account by @someguy123. He even discovered how I got hacked, and is the most likely source of the best advice and assistance I can think of.

    I sure hope you are able to recover your account, because I have greatly benefited from your counsel and considerations. Even if you cannot recover your account, you can make a new one and continue to participate on Hive.

    Perhaps you at some time or another changed your keys, and have forgotten the event. I have done similar things, and while in the process of fixing things, forgot to write down what I had done.

    What account you have specified as your Recovery Account is important. I will also ping @antisocialist here, because he is extremely wise and knowledgeable in all things and all ways, and can probably fix whatever is wrong, or at least point you to the sites where you can ascertain your recovery account, when you last changed your keys, and similar important information that may well prove key to resolving your challenge.

    I wish I could do more than ping better men than I, but this is honestly the best assistance I can provide off the top of my head.

  • @mypathtofire(76)· 476d

    If you have your original owner password then you should be able to recover your account depending on who you have setup as your recovery account.